New Castle Building Products is dedicated in its mission to build relationships among professional contractors, commercial and residential property owners, manufacturers and distributors. Together, we can create a professional, informative and friendly marketplace for supplying building materials for projects of all sizes.
Caring about our employees, customers and vendors; and maintaining the highest standards of service, safety and professionalism will lead to growth and prosperity for NCBP and all of our partners in business.
New Castle Building Products was built off a set of core values that made it the successful company it is today. These values put in place a casual work environment and a friendly atmosphere for our employees, all the while providing a high level of service to both our vendors and customers. The below values are what we expect each and every employee to embrace and live throughout their workday.
- CARING: We CARE about our employees, customers and vendors. We value the skills, strengths and perspectives of our employees. We strive to satisfy and delight our customers. We cultivate solid relationships and partnerships with our vendors.
- URGENCY: We respond to every need with a sense of URGENCY and are responsive in our communication and promptly follow through to deliver on our commitment.
- TEAMWORK: We promote a collaborative workplace and a seamless organization driven by TEAMWORK. Our people, our products, our warehouses and our trucks are shared across all locations in order to function as one company.
- HONESTY: We adopt an open and HONEST communication amongst our employees, customers and vendors. We tell people the truth, it’s the only option.
- ACCOUNTABILITY: We accept responsibility and take personal ACCOUNTABILITY for our actions. We lead by example and take ownership of our decisions, actions and performance – whether good or bad.
- FLEXIBLE: We are a FLEXIBLE company that adapts to changing situations by readjusting our priorities in order to get things done.
- PASSIONATE: We are knowledgeable of our business, engaged in our people and PASSIONATE about everything we do, resulting in a superior service that fulfills real needs and provides a lasting value.